Esim Nomads

Maya vs Holafly: Which eSIM Provider to Choose in 2025?

June 25, 2025, by John G.

Traveling in 2025 means staying connected without stress — and Maya and Holafly are two eSIM providers competing for your trust. Holafly focuses on simplicity with unlimited data plans across 200+ countries. Maya offers flexible data choices, including daily unlimited options and capped plans, giving travelers more control over their usage and budget.

In this guide, we’ll compare pricing, data options, coverage, device compatibility, customer feedback, payment methods, and refund policies to help you choose the best provider for your trip.

Comparing Maya and Holafly: How Do Prices Stack Up?

Maya offers lower daily rates, but some plans come with speed restrictions at cheaper price points. Holafly charges more per day but provides high-speed, truly unlimited data with no throttling — often better value for longer trips.

Data Plans: Flexibility vs Unlimited Access

Maya provides data-capped options from 3 GB to 40 GB and daily unlimited plans, with validity up to 180 days. Holafly simplifies things with unlimited data plans available for 1 to 90 days — no need to track usage or worry about caps.

Coverage: Where Can You Use Maya and Holafly?

Both providers cover over 200 countries, but Maya offers broader options in Asia and Oceania, while Holafly shines with unlimited options across popular travel destinations.

Regional reach at a glance:

  • Asia: Maya (20+ countries), Holafly (10+ countries)
  • Africa: Maya (15+ countries), Holafly (25+ countries)
  • Europe: Both cover 40 countries
  • North America: 3 countries each
  • South America: 10+ countries each
  • Oceania: Maya (10+ countries), Holafly (5+ countries)

Device Compatibility: What Works With Each Provider?


Both providers support a wide range of smartphones and tablets.

iPhone (Maya & Holafly)

  • iPhone SE (2020, 2022), XR, XS, XS Max, 11–16 series

Samsung

  • Maya: S20+, Ultra, S21–S25, Note 20+, Z Fold/Flip (all), A34–A56 (international)
  • Holafly: S20+, Ultra, S21–S25 (incl. FE except China/HK), Note 20+, Z Fold/Flip (all), A35–A56 (international/Korean)

Xiaomi

  • Maya: 12T Pro, 13, 13 Lite, 13 Pro
  • Holafly: 12T Pro, 13 / 13 Lite / 13 Pro, 13T / 13T Pro, 14 / 14 Pro / 14T / 14T Pro, 15 / 15 Ultra

Google Pixel

  • Maya: Pixel 3–9 series (international models)
  • Holafly: Pixel 2 (Google Fi), Pixel 3/3 XL/3a/3a XL (regional restrictions), Pixel 4–9 series, Pixel Fold

Tablets

  • Maya: iPad Air (3rd–4th gen), iPad Pro 11"/12.9", iPad (7th–9th gen), iPad Mini (5th–6th gen)
  • Holafly: iPad Pro (2020+), iPad Air, iPad, Mini (2019+), iPad 10th gen

Laptops
 Neither supports laptops

Customer Feedback: What Travelers Are Saying


Both providers receive positive and critical feedback — here’s what users report:

Maya

  • Flexible plan options and competitive prices praised by budget travelers
  • Coverage in 200+ countries seen as a plus
  • Complaints about account setup issues (e.g. long loading, failed creation)
  • Users frustrated by geo-blocking with EU IP addresses on US eSIMs
  • Mixed reviews on connection reliability

Holafly

  • Unlimited data and easy setup highly rated
  • Fast, helpful, multilingual support noted in reviews
  • Some users found it pricier than local SIMs
  • Isolated cases of connectivity issues in certain regions

How Can You Pay?

When it comes to payment options, both Maya and Holafly accept credit and debit cards, as well as PayPal. However, Holafly offers more flexibility by also supporting Apple Pay and Google Pay—options that Maya currently does not provide. Neither provider accepts Alipay.

Refund Policies: What to Expect

Maya refund policy

  • You can request a refund if:
  • The eSIM doesn’t work or can’t be installed and no data was used
  • There is a technical fault with the data plan

You can’t request a refund if:

  • Over 10% of a capped plan’s data is used
  • Over 1 GB is used on an unlimited plan
  • The plan was activated and used successfully


Refund process:

  • Contact Maya support via Help Center or email
  • Provide order details and description of the issue
  • Refunds issued to original payment method or as Maya Mobile Rewards

Holafly refund policy

You can request a refund if:

  • The eSIM hasn’t been activated or used
  • You bought directly from Holafly (not a reseller)
  • The eSIM is incompatible or locked, and no QR code was scanned or data used
  • There are technical issues caused by Holafly or the local network


You can’t request a refund if:

  • The eSIM was bought via a third party
  • The eSIM was activated and used (though partial refunds may apply in some cases)
  • The issue was reported only after the trip

Refund process:

  • Contact Holafly support via website chat or email
  • Provide proof (e.g. screenshots, device details)
  • Refunds processed within a few business days, to the original payment method

Final Verdict: Maya or Holafly?

If you’re after budget flexibility and want to tailor your data volume, Maya may be the right fit. But for peace of mind with unlimited data, easy setup, and reliable support across popular destinations, Holafly stands out as the stronger choice for most travelers in 2025.