Holafly vs Ubigi: Which eSIM Provider Should You Pick in 2025?

Choosing the right eSIM is essential for staying connected while traveling in 2025. If you’re deciding between Holafly and Ubigi, this guide will help. We’ll compare their prices, data plans, coverage, device compatibility, customer feedback, and more so you can choose the eSIM that fits your travel plans perfectly.

Comparing Holafly and Ubigi: How Do Prices Stack Up?

Holafly and Ubigi appeal to different types of travelers:

• Holafly offers unlimited data plans at higher prices, ideal for heavy users who don’t want to track consumption.
• Ubigi provides cheaper tiered plans with data caps, better suited for light users or shorter trips.

Data Plans: Unlimited Simplicity vs. Flexible Tiers

Holafly and Ubigi differ in how they deliver data:

Holafly provides unlimited data for 1 to 90 days, offering peace of mind for high-usage travelers.

Ubigi offers a wide selection of plans — from 500 MB to 50 GB or unlimited — with various validity options (7, 15, 30 days).

Coverage: Where Can You Use Holafly and Ubigi?

Both providers cover over 200 destinations, but their regional strengths differ:

Regional reach at a glance:

• Africa: Holafly (28 countries), Ubigi (22 countries)
• Europe: Holafly (40+ countries), Ubigi (35+ countries)
• Asia & Oceania: Holafly (18+ countries), Ubigi (32 countries)
• Middle East & North Africa: Holafly (3+ countries), Ubigi (12+ countries)
• North America: Holafly (3 countries), Ubigi (4+ countries)
• Latin America: Holafly (14+ countries), Ubigi (20+ countries)

Device Compatibility: What Works With Each Provider?

Both Holafly and Ubigi support major devices, but Ubigi offers broader Android model support:

iPhone (Holafly & Ubigi)

• iPhone XR, XS/XS Max, SE (2020/2022), 11–16 series

Samsung

• Holafly: S20 and newer (S/FE, Ultra), Note 20+, Z Fold/Flip all gens, selected A series
• Ubigi: S20–S25 (incl. FE, Edge, Ultra), Note 20+, Z Fold2–7, Z Flip–6, selected A series

Xiaomi

• Both: 12T Pro, 13 / Lite / Pro / T / T Pro, 14 / Pro / T / T Pro, 15 / Ultra, Note 13/14 Pro / Pro+, Poco X7

Google Pixel

• Holafly: Pixel 2 (Google Fi), Pixel 3 (some restrictions), Pixel 4–9 series, Pixel Fold
• Ubigi: Pixel 4–10 series, Pro, Fold

Other devices

• Both: iPad Pro, Air, Mini (Wi-Fi + Cellular models), rugged phones (e.g. DOOGEE, OUKITEL, Rakuten Mini), Realme 14 Pro+
• Ubigi only: OnePlus, Sony Xperia, Vivo, Honor, Nokia, Sharp, Fairphone, Crosscall, Hammer

Customer Feedback: What Travelers Are Saying

Here's a breakdown of what the customers are saying about Holafly and Ubigi:

Holafly

• Trustpilot: 4.5 / 5
• Positives: Easy setup, unlimited convenience, reliable in multiple regions, supportive customer service
• Concerns: Occasional refund delays

Ubigi

• Trustpilot: 4.1 / 5
• Positives: Affordable, fast 5G speeds, clear setup instructions
• Concerns: Tighter refund rules, less flexible in case of issues

How Can You Pay?

Holafly and Ubigi both offer a range of convenient payment options. You can pay using credit or debit cards, PayPal, Apple Pay, or Google Pay, as all these methods are supported by both providers.

Refund Policies: What to Expect

Holafly

• Eligible: No activation/usage, device incompatibility (with proof), technical failure reported during trip.
• Not eligible: Activated/used eSIM, post-trip reports, expired 14-day window.
• Process: Request via email with supporting evidence; reviewed case-by-case.

Ubigi

• Eligible: QR not scanned, technical failure caused by Ubigi, reported within 14 business days.
• Not eligible: QR scanned, carrier-locked device, top-up used, request after 14 days.
• Process: Request via online form with proof; refund processed within 10 business days if approved.

Final Verdict: Holafly or Ubigi?

Holafly is ideal for travelers who want unlimited data, simplicity, and solid support — perfect for stress-free trips.

Ubigi suits light users who want cheaper plans, more data options, and broader device compatibility.