Airalo vs Ubigi: Which eSIM Provider Should You Pick in 2025?

Planning to travel in 2025 and want to stay connected? If you’re choosing between Airalo and Ubigi, this guide will help you make the right choice. We’ll compare prices, data plans, coverage, device compatibility, and more so you can select the best eSIM for your trip.

Comparing Airalo and Ubigi: How Do Prices Stack Up?

Both Airalo and Ubigi offer competitive pricing, but they target different types of travelers.

Airalo is known for affordable small data packages, perfect for short trips or light users.

Ubigi tends to provide better value at higher data tiers, and in some destinations, offers unlimited options.

Data Plans: Flexibility vs. Unlimited Access

It’s not always about finding the cheapest plan — it’s about finding the best fit for your data needs.

Airalo provides flexible packages from 1 GB up to 20+ GB, with unlimited plans in select countries.

Ubigi focuses on larger data bundles, with 10 GB and unlimited tiers available in many regions.

Coverage: Where Can You Use Airalo and Ubigi?

Both Airalo and Ubigi offer coverage in over 200 countries and regions, making them reliable choices for global travelers. You’ll also find regional and global plans ideal for multi-country trips.

Regional reach at a glance:

• Asia: Airalo (18+ countries), Ubigi (24+ countries)
• Africa: Airalo (36+), Ubigi (22+)
  Europe: Airalo (39 countries), Ubigi (35+ countries)
• North America: Airalo (3 countries), Ubigi (4 countries)
• South America: Airalo (17+ countries), Ubigi (13+ countries)
• Oceania: Airalo (8+ countries), Ubigi (8+ countries)
   

  Device Compatibility: What Works With Each Provider?

Both providers support a broad selection of phones, tablets, and in some cases, laptops. Here’s how device compatibility compares by brand:

iPhone (Airalo & Ubigi)

• Compatible with: iPhone SE (2020/2022), XR, XS, XS Max, 11–16 series

Samsung

• Airalo: S20 and newer (S/FE models except some China/HK versions), Note 20+, Z Fold/Flip (all gens), selected A Series, XCover7 Pro, original Fold
• Ubigi: S20 and newer (S/FE models except some China/HK versions), Note 20+, Z Fold/Flip (all gens), selected A Series

Xiaomi

• Airalo: 12T Pro, 13 / 13 Pro / Lite, 13T / 13T Pro, 14 / 14 Pro / T / T Pro, 15 / 15 Ultra; Redmi Note 11 Pro 5G, Note 13 / 14 Pro / Pro+; Poco X7
• Ubigi: 12T Pro, 13 / 13 Pro / Lite, 13T / 13T Pro, 14 / 14 Pro / T / T Pro, 15 / 15 Ultra; Redmi Note 13 / 14 Pro / Pro+; Poco X7

Google Pixel

• Airalo: Pixel 2 / 2 XL, Pixel 3 / 3 XL / 3a / 3a XL, Pixel 4–9 series (including Fold variants)
• Ubigi: Pixel 4 / 4 XL / 4a / 4a 5G, Pixel 5 / 5a / 5a 5G, Pixel 6 / 6a / 6 Pro, Pixel 7 / 7a / 7 Pro, Pixel 8 / 8a / 8 Pro, Pixel 9 / 9 Pro / 9 Pro XL / 9 Fold

Tablets

• Airalo: iPad 7+, Air 3+, Pro (11"/12.9" 3rd+ gen), Mini 5+, some Android tablets
• Ubigi: iPad Pro (2020+), iPad Air/iPad/Mini (2019+), iPad 10th gen

Laptops

• Airalo: Windows 10/11 laptops with eSIM
• Ubigi: Windows laptops with eSIM (some models pre-installed with Ubigi eSIM)

Customer Feedback: What Travelers Are Saying

Airalo earns mixed reviews — users often praise its affordable prices and simple setup, particularly for basic use in major cities. On the downside, customers report unreliable connectivity outside urban centers, slow support responses, and refund challenges. Trustpilot rating: 3.

Ubigi generally receives positive feedback for its stable, fast connections, smooth setup, and reliable app. Users appreciate its support team and good performance for larger data plans. A few reviews mention slower speeds in remote areas and limited refund flexibility. Trustpilot rating: 4.4

How can you pay?

Both Airalo and Ubigi offer flexible payment options to suit different preferences. You can use a credit or debit card, PayPal, Apple Pay, or Google Pay with either provider. However, there are a few distinctions: PayPal is available on Airalo's website and app, while Ubigi supports it only through its app. Apple Pay is supported by both, though Airalo limits availability to selected regions. Additionally, Airalo supports Alipay via its app, a payment method not offered by Ubigi.

Refund Policies: What to Expect

Airalo refund policy

You can request a refund if:

• You can’t install or use the eSIM due to Airalo’s technical issues.
• The issue occurs before or after installation and you apply within 30 days.
• You cooperate with support while they attempt resolution (up to 10 days).

Refunds aren’t available if:

• Data has been used or the plan expired.
• Your device isn’t compatible or is carrier-locked.
• The purchase was accidental or via a reseller.

Refunds may take up to 30 business days and can be returned to your original payment method or as AirMoney.

Ubigi refund policy

You can request a refund if:

• The eSIM hasn’t been activated.
• There are proven technical issues caused by Ubigi or the network.

Refunds aren’t available if:

• The QR code was scanned or data used.
• You bought through a third party.

Ubigi typically processes refunds within 10 business days.

Final Verdict: Airalo or Ubigi?

Both Airalo and Ubigi are strong choices for travelers in 2025, offering broad coverage and flexible options.

Airalo is ideal for travelers looking for affordable small data packs for light use or shorter trips.

Ubigi is better for those needing larger data volumes or unlimited plans, particularly if you want solid performance across multiple devices in Asia or North America.